Marketing Operations Services
Personalized and targeted marketing is the essence of the digital world. Our digital marketing experts, together with our profound data analytics team, provide unparalleled marketing expertise to the entire life cycle of player interactions – from strategic planning via algorithm-based segmentation, to cross-channel digital campaign implementation, and results-based analytics. We do it all to create the most effective and growth-powering iLottery programs.
Customer Engagement Marketing
Data Analysis
Digital Acquisition
Customer Engagement Marketing
Data Analysis
Digital Acquisition
Marketing Operations Services
Personalized and targeted marketing is the essence of the digital world. Our digital marketing experts, together with our profound data analytics team, provide marketing expertise to the entire life cycle of player interactions – from strategic planning via algorithm-based segmentation, to cross-channel digital campaign implementation, and results-based analytics – all to create the most effective and growth-powering iLottery programs.
Player Operations
Digital era customers expect fast, real-time service, with relevant and knowledge-driven insights, wrapped with personal care and attention. Our player operations teams provide gold standard service with highest levels of satisfaction scoring from players, while adhering to and setting new standards for responsible gaming that is at the heart of lottery credibility and integrity with their player base.
24/7
Customer Service Center
Compliance, AML and KYC
Player
Cash-out
SaaS Hosting
24/7 NOC
Network Operations Center
SOC - Security Operations Center
Tech Operations Services
Our advanced and rapidly evolving technology solutions come with flexible and most reliable Tech Operations. Whether we provide our solutions cloud-based, local SaaS or on-premise data centers, our Tech Operations teams monitor 24/7 and provide fast resolution and technical support to our customers.
Payments Enablement and Optimization
Banking
Staffing
Services
Business Operations
Empowering players with a wide range of payments options to players through a resilient chain of banking partners and solutions is the lifeblood of ecommerce. We provide a complete range of payment options, reconciliation across the chain, along with AML and Risk management, ensuring a seamless flow of funds.